Self-service monitoring
Uptime
Your team operates the platform
- 25 basic web monitors
- 1 site
- 7 days of operational history
- 0 OpsAI requests / month
- 0 reports / month
- USD 0 onboarding fee
Defined scope. Clear pricing.
Choose by asset and site coverage, then review the retention and support your operation requires.
Choose software for your own operations team or an agreed AOT managed service. Compare the exact monthly and prepaid annual amounts. Existing contracts remain unchanged.
Monthly pricing. Taxes and separately scoped services are additional.
AOT OpsAI
Basic uptime checks or infrastructure monitoring operated by your team.
Self-service monitoring
Your team operates the platform
Self-service monitoring
Your team operates the platform
Self-service monitoring
Your team operates the platform
Self-service monitoring
Your team operates the platform
Uptime shares 25 checks across HTTP, DNS and TLS certificates. HTTP can run every minute; DNS every five minutes. TLS certificate checks require a Site Edge. Uptime excludes infrastructure metrics. Infrastructure resources include hosts and guests separately; supported profiles, network access and permissions apply. Logs have both byte and normalized-record limits; no raw archive is included.
Quantities define scope. Profile, permission and data requirements apply wherever stated.
| Included scope and features | Uptime | OpsAI Start | OpsAI Growth | OpsAI Business |
|---|---|---|---|---|
| Usage and retention | ||||
| Included quantity | 25 basic web monitors | 5 monitored resources | 15 monitored resources | 30 monitored resources |
| Sites | 1 | 1 | 3 | 5 |
| Metric series per resource | 2 | 20 | 20 | 20 |
| Collection interval | 1 minutes | 5 minutes | 5 minutes | 5 minutes |
| Operational detail / event retention | 7 days | 7 days | 7 days | 7 days |
| Hourly history | 7 days | 30 days | 30 days | 30 days |
| Daily summaries | 7 days | 90 days | 90 days | 365 days |
| OpsAI requests / month | 0 | 25 | 100 | 250 |
| Reports / month | 0 | 10 | 30 | 60 |
| Maximum normalized event size | Separate log scope | Separate log scope | Separate log scope | Separate log scope |
| Sharing, logs and support | ||||
| Status pages | 1 | 1 | 3 | 5 |
| Public status reads / month | 100,000 | 200,000 | 500,000 | 1,000,000 |
| Saved wallboards / active displays | 0 / 0 | 1 / 1 | 3 / 2 | 5 / 3 |
| Normalized logs / month | 0 MB / 0 records | 0 MB / 0 records | 100 MB / 50,000 records | 250 MB / 125,000 records |
| Log retention / maximum record | No included logs | No included logs | 7 days / 2048 bytes | 7 days / 2048 bytes |
| Support | Standard business-hours support | Standard business-hours support | Standard business-hours support | Priority business-hours queue; no response-time SLA |
| Operations responsibility | Customer or authorized partner | Customer or authorized partner | Customer or authorized partner | Customer or authorized partner |
| Security and access | ||||
| MFA and verified sign-in | Required baseline | Required baseline | Required baseline | Required baseline |
| Workspace and role isolation | Required baseline | Required baseline | Required baseline | Required baseline |
| Timezone-aware reporting | Required baseline | Required baseline | Required baseline | Required baseline |
| Read-only monitoring operations | Required baseline | Required baseline | Required baseline | Required baseline |
AOT OpsAI
Platform access with an agreed AOT operational service relationship.
Managed OpsAI
Platform and agreed AOT service
Managed OpsAI
Platform and agreed AOT service
Managed OpsAI
Platform and agreed AOT service
Self-service monitoring
Platform and agreed AOT service
Current managed prices and contracts are preserved. Critical On-Call, hardware, raw archives and custom engineering are not automatically included.
Quantities define scope. Profile, permission and data requirements apply wherever stated.
| Included scope and features | Essential | Professional | Business | Enterprise |
|---|---|---|---|---|
| Usage and retention | ||||
| Included quantity | 25 monitored resources | 75 monitored resources | 200 monitored resources | Agreed scope monitored resources |
| Sites | 1 | 3 | 10 | Agreed scope |
| Operational detail / event retention | 30 days | 30 days | 30 days | 30 days |
| Hourly history | 30 days | 90 days | 90 days | 90 days |
| Daily summaries | 30 days | 90 days | 365 days | 365 days |
| OpsAI requests / month | 25 | 100 | 500 | 5,000 |
| Reports / month | Plan entitlement | Plan entitlement | Plan entitlement | Plan entitlement |
| Maximum normalized event size | Separate log scope | Separate log scope | Separate log scope | Separate log scope |
| Platform | ||||
| Supported monitoring, incidents and reports | Agreed scope | Agreed scope | Agreed scope | Custom scope |
| Read-only wallboard and advisory OpsAI | Entitlement and data dependent | Entitlement and data dependent | Entitlement and data dependent | Custom scope |
| Service | ||||
| AOT operational responsibilities | Service agreement | Service agreement | Service agreement | Custom agreement |
| Critical On-Call | Separate scope review | Separate scope review | Optional add-on | Optional add-on |
| Operations responsibility | Agreed AOT service | Agreed AOT service | Agreed AOT service | Agreed AOT service |
| Security and access | ||||
| MFA and verified sign-in | Required baseline | Required baseline | Required baseline | Required baseline |
| Workspace and role isolation | Required baseline | Required baseline | Required baseline | Required baseline |
| Timezone-aware reporting | Required baseline | Required baseline | Required baseline | Required baseline |
| Read-only monitoring operations | Required baseline | Required baseline | Required baseline | Required baseline |
A daily summary is not full-resolution history. Advisory OpsAI uses available evidence and does not execute changes. Extra resources, retention or service obligations require agreed expansion terms.
Documentation, knowledge base, portal, ticket and email assistance during normal AOT business hours, plus standard platform updates.
Proactive managed operations, AOT incident ownership, 24-hour human response, custom engineering and integration services are available only under a separate agreement.
Priority handling of product-support tickets during normal AOT business hours. Priority is queue order; it does not promise a response-time SLA or round-the-clock staffing.
Managed Essential includes standard business-hours support. Professional and Business include priority business-hours support. Enterprise support is defined in your agreement.
Additional resources, Sites, logs and OpsAI packs require an exact reviewed selection. Annual extras start with the base term and cost twelve monthly units. Midterm changes require a separate reviewed amendment. No automatic charges.
Uptime has no add-on packs. Larger combinations require a reviewed capacity placement before purchase.
Choose the monthly introductory offer or annual prepayment. The offers cannot be combined.
Partner pricing cannot be combined with the introductory offer.
Contractual currency is USD. Applicable taxes, hardware, custom labor, raw archives and add-ons are separate. Existing customer contracts remain unchanged.
Full onboarding fees apply separately. No discount stacking. Taxes, hardware, Critical On-Call, custom engineering, raw-log add-ons and Enterprise custom scope are excluded.
Need an invoice or bank transfer? Contact AOT.
Operational records, hourly history, daily summaries and raw logs are different data products. Managed Business includes 30 days of operational detail, 90 days of hourly history and 365 days of daily summaries. That is not a year of full-resolution metrics or raw logs.
Critical On-Call is an additional USD 1,300/month, primarily for Business and Enterprise. It is not included in standard service. Human support hours and response commitments depend on the accepted service scope.
The existing 30-day paid pilot is separate from the free software trial: Essential USD 550 or Professional USD 1,050. Confirm scope and applicable conversion credit with AOT.
Discuss an assisted pilotPrice book AOT-OPSAI-USD-2026-09, version 2, effective 2026-09-11. Enterprise and additional services require an approved quotation.